Reference Librarian (Library Supervisor / Specialist I)
City of Pittsfield

Posted March 06, 2017

Employment Type Full-time

Compensation $17.1790 - $25.1920 in 14 Steps

Company City of Pittsfield

Location 1 Wendell Ave
Pittsfield, MA 01201



We seek an energetic, service-oriented librarian for onsite reference work and outreach to our community. If you can run with a project, think on your feet, admit a mistake, and enjoy having a tangible impact on your neighbors, we may have a place for you. We will encourage your explorations, give you opportunities to stretch, and support your professional growth. The Berkshire Athenaeum is an urban library located in western Massachusetts, the heart of the Berkshires. While close to major East Coast cities (3 ½ hours travel time from New York City, less to Boston) our county is home to a dizzying array of cultural offerings, gorgeous natural beauty and options for affordable living. 

Berkshire Athenaeum, Pittsfield's Public Library is seeking to fill the position of Subject Specialist.
 The incumbent will work as part of the Reference Team, under the general supervision of the Reference Services Supervisor, to meet library and departmental goals.  Decision-making and problem solving, including interpretation of library policy and the exercise of independent judgment are necessary. In-depth knowledge and ability in advanced library procedures, including research and the teaching of research skills are required.  Comfort with technology and a commitment to keeping tech skills current are essential. Initiative in project planning and outreach to promote library services in the community is desired. Public desk staffing is routinely involved. Some clerical tasks are assigned.

This is a full-time position working thirty-five hours per week.



  • • Performs specific tasks assigned by the supervisor, including one time and ongoing projects.
  • • Initiates and/or manages programs to promote library services.
  • • Makes selections for purchase in areas of subject specialty.
  • • Coordinates acquisition of library’s periodical collection, or coordinates library’s interlibrary loan services, performing associated clerical duties.
  • • Applies problem solving abilities; routinely addresses complaints.
  • • Performs complex catalog, database and internet searches.
  • • Provides public desk coverage, including assisting library patrons by answering reference questions of higher complexity; by locating and using department materials and equipment; and by maintaining public decorum.
  • • Assists in the training and supervision of subordinate staff.
  • • Identifies opportunities and accepts assignments for program planning and execution, which may include budgeting, space planning, promotion, report writing and associated outreach.
  • • Uses the library’s audio-visual, office and computer equipment and resources, and may routinely offer training to staff and/or public in its use.
  • • May be cross-trained for grade-appropriate professional assignments in other library departments.
  • • Performs other duties as assigned, including clerical and shelving tasks as required.

  • Masters Degree in Library Science.
  • Specialized knowledge of library operations and services.
  • Skill in collecting, organizing and analyzing numerical data.
  • General knowledge of office procedures.
  • Knowledge of current trends in field of expertise (e.g., online searching, business resources, music and arts resources, local history, genealogy, archives, etc.).
  • Knowledge of reference services and sources
  • Solid understanding of integrated library systems, computing, mobile technology and basic hardware and software for initial troubleshooting.
  • Ability to discern patrons’ needs and to communicate clearly when answering questions and providing information.
  • Skill in personal time management.
  • Skill in written communication.
  • Ability to organize and present information to a group.
  • Demonstrated ability to effectively interact with general public in an urban library setting.

  • Up to 13 Paid Holidays
  • Dental Insurance
  • Earned Sick Leave
  • Employee Assistance Program
  • Health Insurance
  • Life Insurance
  • Personal Days
  • Retirement Savings Plan
  • Tuition Reimbursement
  • Vacation Time